What is the Return Policy?

Due to the nature of the products we sell, all sales are final.
We do not offer refunds for lost packages, but will be happy to walk you through the process of filing a claim.

 

What if my Order was Damaged?

If an item you receive is damaged upon arrival, please send us an email (info@hhpshop.com) with a description and photos of the issue. Please include your name and order number.


For Unhealthy Plants upon Arrival:

If your plant arrives in poor health, please document with photos of the box and the plants with a detailed explanation of the plant condition and email us at info@hhpshop.com within 24 hours of arrival. Please include your name and order number.


Oops, I provided an Incorrect Shipping Address?!

Please double-check your address upon checkout, if you find an error reach out to us as soon as possible at info@hhpshop.com.


How well do plants ship to my area?

While we will do our best to check weather conditions and make the best possible decisions we can for the health of the plants, we recommend not ordering plants when temps are below 40 degrees or above 85 degrees Fahrenheit in your area. Please choose the shipping option that you are comfortable with for your area. We recommend expedited shipping.


There seems to be a shipping delay or mishap!

Shipping can sometimes take longer than expected, our plants are packed really well . If you would like to upgrade your shipping option please let us know as soon as possible by emailing us at info@hhpshop.com.


What is CBD?

CBD is short for cannabidiol. It is one of many cannabinoids contained within the cannabis plant. 


What is Delta-8?

Delta-8 has been lovingly dubbed Delta-9's cousin, or "diet weed." Delta 8 is derived from hemp. Due to Delta 8 THC either being illegal or not explicitly legal according to state laws, this product does not ship to the following states: Alaska, Arizona, Arkansas, Colorado, Delaware, Idaho, Iowa, Mississippi, Montana, North Dakota, Rhode Island, and Utah.


Is this legal?

Yes, hemp is legal per the 2018 farm bill along as the total THC content of the plant is >.3%.


What is the difference between hemp and marijuana?

The difference between hemp and marijuana boils down to how much THC is contained in the plant.


What are cannabinoids?

Cannabinoids are the chemical compounds secreted by cannabis flowers. Two of the most common cannabinoids are Tetrahydrocannabinol (THC) and Cannabidiol (CBD).


What are terpenes?

Terpenes provide the smell and flavoring.


Dosing Suggestions:

Whether it's CBD, THC (Delta 8 or 9) the rule is to start slow. 

CBD: 

There will be no psychoactive effects, such as there are with delta 8 or 9. The effects are cumulative and can be felt over time
Delta 8:

Smoking or vaping the psychoactive journey is almost immediate. Edibles can take a while (45 minutes or longer) and the effects can last for a few hours. Start with ONE and assess how you feel prior to taking another.